USA Repair & Warranty Service

Note:
For US Consumers and Retailers only. All other requests must be made to your SEA&SEA authorized agent or local distributor.

Manufacturing superior underwater imaging products and supplying great service to our customers is a top priority for SEA&SEA. In order to provide you with the service you need for your SEA&SEA product, please read the information provided on this page.

To have your product serviced or for repair information, please contact your Authorized Retailer or the SEA&SEA Service Facilities located on the left side of this page.

SEA&SEA and our repair facilities takes great pride in offering some of the most highly trained underwater photography technicians and genuine SEA&SEA replacement parts to repair your equipment.

Before sending in your product, please download one of the following return forms and take note of your product's model and serial number and keep a copy of all paperwork for your reference.

For warranty requests, please download, completely fill-out and follow instructions listed on the form(s) below in order to ensure proper and timely processing:

USA WARRANTY REQUEST FORM

DX-1G/2G WARRANTY REQUEST FORM

Please review the SEA&SEA US Warranty Policy

Contacts and Locations:

Warranty - All Products
SEA&SEA - 2380 Mira Mar Ave.
Long Beach, CA 90815
T: (877) 9 SEA SEA (73-2732)
E: service@seaandsea.com


Service Facility - DX-5/8000, DX-1G/2G:
C.R.I.S. - 250 North 54th Street
Chandler, AZ 85226
T: 480.940.1103
E: customerservice@criscam.com
Download Repair Form


Service Facilities - SLR, Video, Strobes:
Backscatter - 225 Cannery Row
Monterey, CA 93940
T: 831.645.1082
E: service@backscatter.com

Backscatter East - 16 Manning St, Ste #104
Derry, NH 03038
T: 603.432.1997
E: service@backscatter.com

Pacific Housing Repair - 820 Park Row #600
Salinas, CA 93901
T: 831.751.3885
E: service@pacifichousingrepair.com